Shipping Policy for Health We Care

1. General Information: All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you with an estimated availability date. You can choose to wait for the item to become available, or you can opt for a refund using the original method of payment.

2. Delivery Location: Items offered on our website are available for global delivery. Please note that certain restrictions may apply to specific locations.

3. Delivery Time: For physical products, the estimated delivery time is 3-5 business days for domestic orders and 7-14 business days for international orders. Delivery times commence from the date of shipping rather than the date of order.

4. Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery destination. You will see the final shipping cost at checkout.

5. Out of Stock Items: If an item is out of stock, we will inform you with an estimated availability date. If you prefer not to wait, you have the option to receive a full refund.

6. Non-Shipping Days: Please note that we do not ship orders on Christmas Eve and New Year’s Day.

7. Special Shipping Conditions: For orders with a product value over $100, the delivery will be insured, and a tracking option will be available.

8. Damaged Items in Transport: If you receive an order with damaged packaging or items, please contact us immediately at We will work with you to resolve the issue promptly, including arranging for a return, exchange, or refund as appropriate.

9. Returns and Exchanges: Physical products can be returned within 14 days of purchase for a refund or exchange. Unfortunately, digital products are not eligible for refunds, returns, or exchanges.

10. Contact Information: For any questions about delivery, shipment, or your order, please contact us at Health We Care, 160 E Rockland RD, V7N 1R7, Canada, BC, or email us at

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